Our Story
Passionimo is, above all, a story of passion
The members of the Passionimo family nurture their passion for companion animals beyond their clinic walls. Our Passionimo hospitals help reduce the number of homeless dogs and cats by offering accessible spay and neuter services. They also support initiatives that promote animal welfare and strengthen the unique bond between people and their pets.
Our Mission
In line with the growing movement to support local businesses, Passionimo was founded to preserve Québec’s veterinary expertise and keep the economic interests of the profession within the province.
Our Priority
The well-being of companion animals and the value of the guidance provided to pet owners.
Our Vision
Their vision quickly resonated with many other industry professionals, who also chose to join Passionimo. Since then, the family has continued to grow. Today, the Network includes more than 31 fully Québec-owned establishments employing over 450 people.
Our Founding Members
Dr MICHEL GOSSELIN
Veterinary Doctor
DRE CAROLINE DE JAHAM
Veterinary Doctor, M.Sc. Dipl. ACVD (Dermatology)
DR HUGUES LACOSTE
Veterinary Doctor MS. Dipl. ACVIM (Oncology)
DRE LUCIE HÉNAULT
Veterinary Doctor, M.Sc.
DR LOUIS JOURNET
Veterinary Doctor
DR DOMINIQUE ROUILLON
Veterinary Doctor, M.B.A.
Our Vision
To be recognized as the leading authority in everything related to the human–animal bond, animal health , and animal well-being.
We aim to be recognized as a distinctive brand among consumers, veterinarians, and veterinary technicians.
The development of the Passionimo brand allows us to position ourselves in the marketplace as the destination of choice for pet owners, whether in person at our hospitals or online through the publication of trusted advice.
To achieve this, we will continue to evolve each element that defines the Network’s purpose and shapes the brand experience, for our members and employees as well as for our clients and consumers.
Our Mission
Enhancing the joy of the human–animal bond
We are guided by our passion for animals. Collectively, and within each of our hospitals, we strive to support the unique bond that connects our clients to their companions. Their well-being is our sole priority. Providing sound, knowledgeable guidance based on our professional expertise is one of our core values.
Nos valeurs
Building Trust with Our Clients
These are the pillars of the reputation of Passionimo Network hospitals:
Accessibility
Compassion
Dedication
Excellence
Integrity
Passion
Professionalism
Respect
Ethical Standards
Client-Focused Care
Professionnalisme
Client-Focused Care : Each client’s needs and concerns are unique. We listen attentively and respond with care.
Professionalism: Passionimo is committed to delivering high-quality veterinary medicine driven by a genuine passion for animals.
Our Promise to Our Clients
Fulfillment: Our passion for animal health has become our profession.
Fair Pricing: While their companion’s health and well-being are priceless, we are committed to offering services at the most fair and reasonable cost possible.
Fulfillment
Fair Pricing
Socially Responsible in Animal Welfare
Each year in Québec, thousands of cats and dogs are left homeless—wandering the streets, abandoned, and facing an uncertain fate. Passionimo Network clinics and hospitals help reduce this number by offering affordable spay and neuter services year-round and by participating in Montréal’s Microchipping Day. Passionimo also provides financial support to organizations dedicated to promoting animal welfare.
Passionimo is a passion story first
Our story
In 2014, seven Quebec veterinarians partnered and created Passionimo, a local network for Quebec veterinarians.
OUR GOAL: Help independent veterinarians to deal with growing competition and the mass purchase of clinics by big American banners.
OUR PRIORITY: Animal well-being and valuable advice provided to humans.
The vision attracted many professionals from the industry that have since joined Passionimo. Our family keeps growing. Today the network includes up to 30 fully Quebec owned clinics hiring over 450 persons
Our vision
Become a reference in regards toanimal relationship, health and well-being.
We aim to become a distinct brand with clients, veterinarians and animal health technicians.
The development of the Passionimo brand allows us to grow our part of the market and become the choice for clients, whether it is in person or online, when we post good advice.
Therefore, we will keep on growing based on the solid foundation that led to our network and that reflects our brand’s experience; as much for clients as for its members and staff.
Our Mission
Value the joy of a health bond between humans and animal
Guided by our passion for small animals.
We are a network of dedicated veterinarians. Collectively and within each of our clinics seeking to support and enhance the bond you share with your pet. Your friend’s well-being is paramount to us. So our mission is to provide the best care possible.
Day in and day out, our sole purpose is to make them benefit from our expertise.
Our values
Build a trustful relationship with clients
Here are the pillars supporting the clinics’ reputation within the Passionimo network:
- ACCESSIBILITY
- COMPASSION
- COMMITMENT
- Medical excellency
- Honesty
- Passion for animals
- PROFESSIONALISM
- Respect
- ETHICS
Our promise to our clients
Our values provide a comforting and professional experience. Our client’s loyalty relies on the branding experience of Passionimo, which happens before, during and after their appointment at a clinic. We do everything we can to make them feel trust and peace of mind, which is key to the well-being of owners and pets.
We are committed to embrace the four “Paws” from our mission:
- Priority: your needs and concerns are unique.
We’re listening. - Professionalism: Passionimo is dedicated to offer quality in its medicine guided by its passion for small animals.
- Pleasure: our passion for your pet’s health has become our profession.
- Price: even though your pet’s health is priceless, we know that in reality this is always a concern. We take care to provide the best value for a fair price.
Socially and animally
responsible
In Québec, thousands of cats and dogs are left homeless every year. They wander the streets, literally abandoned to their fate, usually a lonely death. We at Passionimo work hard to reduce the number of unwanted animals. We always offer affordable neutering, and we participate in Montreal’s annual “microchip your animal” day. Passionimo also donates funds to organizations devoted to animal well-being.