To better inform and reassure you !

We are proud to be able to continue operating and we wish to assure you that we are making all possible collective efforts to combat the spread of the coronavirus and reduce the impact of the current pandemic on your health and the health of your animals.

We have identified the 5 most frequently asked questions to provide you with answers on preventative measures and contamination risks.

Can my cat or dog contract COVID-19?

It is highly unlikely. Experts agree that COVID-19 transmission is human to human. So far, only two dogs on the planet have tested positive, in Hong Kong, and these exceptional cases show that the virus was transmitted from human to animal (and not the other way around), as the owners had COVID-19.

What preventative measures can I take for my pet’s safety?

If you have received a positive COVID-19 diagnosis or you have symptoms (cough, fever, respiratory problems, flu-like symptoms), we would prefer if you kept your pet in quarantine with you!

You should not expose your cat or dog to an infected person. It also suggested that animals not be let out without supervision, for fear that they might have contact with an infected person.

If you are feeling well, and don’t have any coronavirus symptoms, you can go outside with your dog, but should avoid crowded areas such as dog parks or groups of people.

Dogs should always be walked on a leash and avoid contact with people or other dogs who may, themselves, have been in contact with an infected person. Always keep at least two metres’ distance between yourselves and both the people and the animals you come across.


Can my cat or dog be a COVID-19 carrier?

Like your hands or furniture, a doorknob or a grocery basket, your pet’s fur could carry the virus if they have been in contact with an infected person. The virus can survive for several hours on a dry surface and even longer on a moist one – this applies equally to pets.

Please keep in mind that there is no evidence, so far, that cats and dogs can be infected (get sick) and transmit the virus to humans. Furthermore, their fur is not a main vector for the disease and the chances of contracting the disease in this way are considered to be low.

Have studies been performed to know what the consequences of a COVID-19 infection are in cats and dogs?

Several studies are underway.

Recent laboratory tests performed on cats and dogs by IDEXX Laboratories have shown that none are COVID-19 carriers. Click here to see the results.

If you think that your animal has been placed in a situation where they were at risk of contagion, give them a bath in soapy water.

It is never a good idea to wash your pet with a detergent or bleach. It could have serious health consequences.

Can we consult a Passionimo network veterinarian during the pandemic?

The answer is “Yes”. However, only essential services are offered in person. We must follow government guidelines as well as the directives sent out by the Ordre des médecins vétérinaires du Québec to ensure that you can have access to our services without putting your health at risk. Please read our update to find out more about health measures that have been put in place in Passionimo network facilities. During an appointment me may ask that you stay outside and that only your animal be allowed into the building. We thus recommend that you call your veterinary facility before leaving your home. Depending on the reason for your visit, your veterinary team may suggest that you use their veterinary telemedicine service, available in many of our facilities. Please read the information we’ve provided.

You have more questions?

Do not hesitate to contact the nearest Passionimo veterinary clinic.